Privacy Policy

September 30, 2024

We are dedicated to maintaining your trust and adhere to the following principles to safeguard your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimal sufficiency, the principle of ensuring security, the principle of participant engagement, and the principle of openness and transparency. Additionally, we commit to implementing appropriate security measures to protect your personal information in line with established industry standards. Please take the time to carefully read and understand this "Privacy Policy" before using our products or services.

1. How We Collect and Use Your Personal Information

1)Information We May Collect on the Wigo Live Platform

When you use the Wigo Live platform, we may collect and utilize the following information about you. If you choose not to provide certain information, you may be unable to access specific services or fully experience the intended benefits of those services.

2)Information You Provide: When you log into your Wigo Live account or use our related services, you will provide personal information to our platform, which may include, but is not limited to, your name, gender, Since Wigo Live is a location-based mobile social platform.

3)Log Information: This includes technical data automatically collected when you use the Wigo Live platform, such as cookies and web beacons. This data may consist of your mobile device details, its version and identification code, and your IP address.

4)Data Protection Measures: Wigo Live is committed to implementing various security technologies and procedures to safeguard your personal information, including SSL encryption, secure data storage, and data to prevent unauthorized access, damage, or loss. However, please be aware that due to inherent technological limitations and potential risks, even with our best efforts to enhance security, we cannot guarantee absolute information security.

5)Internal Data Analysis and Improvement: We conduct internal data analysis and research, utilize third-party SDKs for statistical services, and enhance our products or services based on your interactions and choices, including your privacy settings and the features you use. The data we collect may encompass various technical details, such as SDK/API/JS code version, browser type, internet service provider, IP address, platform, timestamps, application identifiers, application versions, unique device identifiers, advertising identifiers (advertising IDs for Android), MAC addresses, device models, manufacturers, operating system versions, session durations, language settings, time zones, and network statuses (e.g., WiFi). If we intend to use the collected information for purposes beyond what was originally stated, we will seek your prior consent.

2. How We Use Cookies and Similar Technologies

1)To ensure our website functions correctly, we store small data files known as cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and various numbers and characters. They allow websites to remember information such as your preferences or items in your shopping cart. We will only use cookies for the purposes outlined in this policy. You have the option to manage or delete cookies according to your preferences. You can clear all cookies saved on your device, and most web browsers offer features to block cookies. However, if you choose to do this, you will need to adjust your user settings each time you visit our site.

2)Web Beacons and Pixel Tags

In addition to cookies, we utilize similar technologies such as web beacons and pixel tags on our websites. For instance, emails we send may contain click-through URLs that link to our website content. If you click on these links, we can track your clicks to better understand your product or service preferences and enhance customer service. A web beacon is typically a transparent image embedded in a webpage or email. By using pixel tags in emails, we can determine whether the email has been opened. If you prefer not to have your activities tracked in this manner, you can opt out of our mailing list at any time.

3)Do Not Track

Many web browsers feature a Do Not Track (DNT) function, which allows you to send DNT requests to websites. Currently, major internet standards organizations have not established regulations on how websites should respond to these requests. However, if DNT is enabled in your browser, all our websites will honor your preference.

4)How We Share, Transfer, and Publicly Disclose Your Personal Information

5)We will not share your personal information with any other companies, organizations, or individuals, except in the following circumstances:

With Explicit Consent: We will share your personal information with other parties only after obtaining your explicit consent.

6)Legal Compliance: We may share your personal information with external parties in accordance with applicable laws or mandatory government requirements.

7)Authorized Partners: Some of our services may be provided by authorized partners. We may share specific personal information with these partners to enhance customer service and user experience. For example, companies we engage for third-party data statistics and analysis may require access to personal data for their work. In such cases, these companies must adhere to our data privacy and security standards. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and only to the extent necessary to provide services. For those companies, organizations, and individuals with whom we share your personal information, we will enter into strict confidentiality agreements, requiring them to handle your data in accordance with our instructions, this privacy policy, and all relevant confidentiality and security measures.

3.Transfer

1)We will not transfer your personal information to any company, organization, or individual, except in the following situations:

2)With Explicit Consent: We will transfer your personal information to other parties only after obtaining your explicit consent.

3)Mergers or Acquisitions: In the event of a merger, acquisition, or bankruptcy liquidation that involves the transfer of personal information, we will ensure that the new entity holding your data continues to adhere to this privacy policy. If this is not possible, we will seek your authorization and consent again.

4.Public Disclosure

1)We will only publicly disclose your personal information under the following conditions:

2)With Explicit Consent: We will disclose your personal information only after receiving your explicit consent.

3)Legal Obligations: We may publicly disclose your personal information when required by laws, legal processes, litigation, or mandatory requests from government authorities.

5. How We Protect Your Personal Information

1)We employ security measures that meet industry standards to safeguard the personal information you provide, preventing unauthorized access, public disclosure, alteration, damage, or data loss. We take all reasonable and feasible steps to protect your information. For instance, data exchanges (like credit card information) between your browser and our service are secured via SSL encryption. We also offer HTTPS secure browsing on our website, utilize encryption technologies for data confidentiality, and implement trusted protection mechanisms against malicious attacks. Access controls are in place to ensure that only authorized personnel can access personal information, and we conduct training programs on security and privacy protection to raise employee awareness.

2)We strive to ensure that we do not collect irrelevant personal information. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

3)The internet is not a completely secure environment. Communication methods such as email and instant messaging with our users are not encrypted. We strongly advise against sending personal information through these channels. Please use a strong password to help secure your account.

4)While we make every effort to ensure the security of the information you send to us, the online environment cannot be guaranteed as 100% secure. If our physical, technical, or management safeguards are compromised, resulting in unauthorized access, public disclosure, alteration, or destruction of your information, we will assume the corresponding legal responsibilities.

5)In the unfortunate event of a personal information security breach, we will promptly notify you in accordance with legal requirements. This notification will include the basic details and potential impacts of the incident, the remedial measures we have taken or plan to take, and recommendations for mitigating risks. We will communicate this information via email, letter, phone, push notification, or other methods. If it is not feasible to contact individuals directly, we will issue a public announcement. Additionally, we will report the handling of any personal information security incidents to the relevant regulatory authorities as required.

6. Your Rights

1)In accordance with relevant local laws, regulations, and standards, as well as common practices from other countries and regions, we guarantee you the following rights regarding your personal information:

2)Access Your Personal Information

You have the right to access your personal information, except where exceptions are specified by law. To exercise this right, please email us at blinkchat2021@gmail.com.

3)Correct Your Personal Information

If you discover that any personal information we hold about you is incorrect, you have the right to request corrections. Please contact us at blinkchat2021@gmail.com, and we will respond to your request within 30 days.

4)Delete Your Personal Information

You may request the deletion of your personal information in the following cases:

If our processing of your information violates laws or regulations.

If we have collected and used your personal information without your consent.

If our handling of your information breaches our agreement with you.

If you no longer use our products or services, or if you cancel your account.

If we cease to provide you with products or services.

Should we approve your deletion request, we will also inform any entities that have received your personal information from us, requiring them to delete it promptly, unless otherwise mandated by law or authorized by you. Please note that when you delete information from our service, it may not be immediately removed from backup systems, but will be deleted during the next backup update.

5)Change the Scope of Your Authorization

Certain services require basic personal information (see "Part 1" of this policy). For the collection and use of any additional personal information, you may contact us at blinkchat2021@gmail.com to grant or withdraw your consent at any time.

6)Account Cancellation

You can cancel your registered account at any time. To do so, please email us at blinkchat2021@gmail.com. After account cancellation, we will cease to provide you with products or services and will delete your personal information as per your request, unless otherwise required by law.

7)Automated Decision-Making

In some cases, we may make decisions based solely on automated processes, including algorithms. If such decisions significantly impact your legal rights, you have the right to request an explanation, and we will offer appropriate remedies.

8)Responding to Your Requests

For security reasons, you may be required to submit a written request or verify your identity in other ways. We may ask you to confirm your identity before processing your request. Generally, we do not charge fees for reasonable requests, but we may impose a fee for excessive or unreasonable requests based on the circumstances. We reserve the right to refuse requests that are overly repetitive, require extensive technical means, could harm the rights of others, or are impractical (such as those involving backup storage). We may also decline to respond to requests in the following situations:

If it concerns national security or defense.

If it relates to public safety, health, or significant public interests.

If it pertains to criminal investigations, prosecutions, or trials.

If there is sufficient evidence indicating malicious intent or abuse of e.rights.

If fulfilling your request would severely harm your rights or those of other individuals or organizations.

7. Handling of Children's Personal Information

Our products, websites, and services are primarily designed for adults. Children are not permitted to create user accounts without the consent of their parents or guardians. When collecting personal information from children with parental consent, we will only use or publicly disclose this information when legally permitted, with explicit consent from the parent or guardian, or when necessary to protect the child. While local laws and customs may define children differently, we consider anyone under the age of 18 as a child. If we discover that we have collected personal information from children without obtaining verifiable parental consent, we will make efforts to delete that data promptly.

8. Global Transfer of Your Personal Information

As we provide products and services through resources and servers located worldwide, your personal information may be transferred to jurisdictions outside the country or region where you use our product or service, or where you are accessing it. These jurisdictions may have different or even no data protection laws. In such cases, we will take steps to ensure your personal information is adequately protected under local regulations. This may include obtaining your consent for cross-border transfers or implementing security measures such as data de-identification prior to such transfers.

9. Updating This Privacy Policy

We may revise or amend this privacy policy as necessary. Any updates will be posted on our website, indicating the date of the update. Unless otherwise required by law or regulation, changes will take effect 7 days after the notification or announcement. By continuing to use our services or visit our related websites after changes have been made, you indicate that you have read, understood, and accepted the revised privacy policy and agree to be bound by its terms.

10. Permission Acquisition

Device Camera Permissions

When using features such as setting or updating avatars, managing albums, scanning images, saving photos, recording videos, or publishing graphic/video content, we will need to obtain your device camera permissions and may collect the images and videos you provide.

11.Additional Service Functions

Permissions for the device camera,, microphone, and photo album will not be enabled by default. They will only be activated for specific functions or services with your explicit authorization, and you have the option to withdraw these permissions. The live streaming feature requires authorization to function.

12. Contact Us

If you have any questions, comments, or suggestions regarding this privacy policy, please reach out to us using the following method Email: blinkchat2021@gmail.com.